mrz99's Privacy Policy

This Privacy Policy describes the rules governing the collection, storage, processing, and protection of personal information of users of the mrz99 platform. By using the mrz99 website or services, you are considered to have fully accepted the terms of this policy.

We believe your privacy is a fundamental right. That is why mrz99 collects only the information necessary to provide its services and never sells it to third parties. This policy has been written in Bengali so that every user in Bangladesh can understand it easily.

This policy applies to the mrz99 website (mrz99.lat), the mobile version, and all related services. If you are under 18 years of age or below the legal age set by applicable law in Bangladesh, do not use this service. mrz99 is for users aged 21 and above only.

mrz99 may collect the following types of information. Each piece of information is collected for a specific purpose, and no unnecessary information is requested.

A. Information Provided Directly

• Name, email address, and contact details provided when creating an account or logging in.
• Documents submitted for identity verification (such as national ID information).
• Financial transaction details — bKash, Nagad, Rocket, or Upay account numbers (partial, in a secured format).
• Messages and information provided when contacting customer support.

B. Automatically Collected Information

• IP address and device information (browser type, operating system).
• Cookie and session data — used to improve the site experience.
• Time of site visits, page navigation, and usage patterns.
• Transaction and gaming activity logs — used for fraud prevention and responsible gaming monitoring.

C. Information Received from Third Parties

• Transaction confirmation data from payment processors — bKash, Nagad, Rocket, Upay.
• Document verification results through identity verification services.

Collected information is used for the following legitimate purposes:

Your information is not used beyond the purposes stated above. Before using your information for any new purpose, this policy will be updated and you will be notified.

mrz99 does not sell, rent, or commercially transfer your personal information to third parties. However, information may be disclosed in the following limited circumstances:

A. Service Provider Partners

Payment processing information is shared with bKash, Nagad, Rocket, and Upay processors — solely to complete transactions. These partners are required to follow mrz99's privacy standards.

B. Legal Obligations

Information may be disclosed in accordance with lawful directions from courts, regulatory authorities, or law enforcement agencies. This is our legal obligation. In such cases, mrz99 will make every effort to notify the user to the extent possible.

C. Fraud & Security Investigations

Information may be shared with relevant authorities to assist in investigations of fraud, money laundering, or cybersecurity breaches.

D. Business Transfers

In the event of a business merger, acquisition, or asset sale, user information may be transferred. In such cases, the new party will be required to follow this privacy policy.

The mrz99 website uses cookies and similar technologies. A cookie is a small data file stored in your browser.

Types and Purpose of Cookies

• Essential Cookies: Required for the site to function correctly — login sessions, language preferences, security tokens. These cannot be disabled.
• Functional Cookies: To remember your preferences — such as language selection and theme settings.
• Analytics Cookies: For traffic analysis to improve the user experience on the site.
• Security Cookies: For fraud detection and prevention of unauthorized access.

You can disable cookies by changing your browser settings. However, disabling essential cookies may cause some features of the site to not work properly. If there are any changes to mrz99's use of cookies, you will be informed on this page.

mrz99 has adopted industry-standard technical and administrative measures to protect your information. Our commitment to being a safe and reliable platform remains firm.

• SSL Encryption (SSL/TLS): All pages and data transmissions on the site are protected by 256-bit SSL/TLS encryption. If you see a padlock icon in your browser's address bar, your connection is secure.
• Data Encryption: Sensitive information stored on servers (passwords, financial details) is kept in an encrypted state.
• Access Controls: Only authorized staff can view user information for specific purposes. All access is logged and monitored.
• Regular Security Audits: Regular security tests are conducted to identify potential vulnerabilities.
• Two-Factor Authentication: An option is available to add an extra layer of security to the login process.

That said, please keep in mind that no method on the internet is completely secure. Keep your password confidential, log out after using another person's device, and report any suspicious activity to us immediately.

mrz99 retains your information only for as long as necessary:

• Active Account Data: For as long as the account is active and for the legally required period after the account is closed.
• Transaction Records: For the period required by financial regulatory rules and fraud investigation needs.
• Support Communications: For a reasonable period after the issue has been resolved.
• Analytics Data: May be retained in anonymized form for an extended period for site improvement purposes.

After the retention period has passed, information is securely deleted or anonymized so that you cannot be identified from it.

As an mrz99 user, you have the following rights:

• Right to Know: You can ask what information mrz99 holds about you. Send an email to [email protected] to make a request.
• Right to Correction: If you want to correct incomplete or inaccurate information, let us know via account settings or customer support.
• Right to Deletion: In certain circumstances, you can request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
• Right to Object to Processing: You can object to the processing of your information for specific purposes.
• Right to Data Portability: You can request to receive your information in a structured, machine-readable format.

To exercise any of the above rights, email [email protected]. We will respond as soon as possible. We may need to verify your identity before processing the request.

mrz99 is for users aged 21 and above only. We do not knowingly collect information from minors. If a person creates an account while under the age of 21 and this comes to our attention, that account will be closed immediately and the related information will be deleted.

If you believe a minor is using our site, please let us know at [email protected]. We will investigate the matter on a priority basis.

mrz99 may revise this privacy policy as needed. For significant changes:

• A new "Last Updated" date will be published on this page.
• Registered users will be informed of changes by email.
• Continuing to use the site after a change is made will be considered full acceptance of the new policy.

It is recommended that you re-read the policy before any major changes take effect.

If you have any questions, complaints, or requests to exercise your rights regarding this privacy policy, please contact us:

We take your privacy seriously. Every member of the mrz99 team is trained in data protection and committed to keeping user information confidential.